Effective Date: June 2009
XeroOne Systems is committed to providing you with excellent service for
all of our products and services. Because we respect your right to
privacy, we have developed this Privacy Statement to inform you about
our privacy practices for the entire XeroOne Systems website.
Questions regarding this Privacy Statement should be directed to Info@XeroOne.com.
Please specify "Privacy Statement" in the subject line of your e-mail.
If you do not receive a reply from us or if you believe that your
inquiry has not been satisfactorily resolved, please contact us at
509.954.6199.
Overview
Privacy is of great concern to most users of the Internet, and is a
critical part of an enjoyable and satisfactory user experience. We at XeroOne Systems are acutely aware of and sensitive to the privacy concerns
of our subscribers and other visitors to our Website. Whether you are a
customer of our various products and services or a visitor to our site,
we assure you that we do not collect personal information from you
unless you provide it to us. You should also be assured that we do not
provide or sell personal information about our customers or site
visitors.
Please note that our site may contain links to other sites. XeroOne Systems
is not responsible for the privacy practices, privacy statements, or
content regarding these other sites.
Personal Information
XeroOne does not collect any personal information from a visitor to
our site unless that visitor explicitly and intentionally provides it.
Under no circumstances do we collect any personal data revealing racial
or ethnic origin, political opinions, religious or philosophical
beliefs, trade union membership, health, or sex life. If you are simply
browsing our site, we do not gather any personal information about you.
We use links throughout our site to provide you with the opportunity
to contact us via e-mail to ask questions, request information and
materials, or provide
comments and suggestions. You may also be offered the opportunity to
have one of our representatives contact you personally to provide
additional information about our products or services. To do so, we may
request additional personal information from you, such as your name and
telephone number, to help us satisfy your request.
Statistical Information about Your Visit
When you visit our site, our computers may automatically collect
statistics about your visit. This information does not identify you
personally, but rather identifies information about a visit to our
site. We may monitor statistics such as how many people visit our site,
the user's IP address, which pages people visit, from which domains our
visitors come and which browsers people use. We use these statistics
about your visit for aggregation purposes only. These statistics are
used to help us improve the performance of our Website.
Use of Cookies
XeroOne Systems only uses "cookies" as described in this Section. A
"cookie" is a piece of information that our Website sends to your
browser, which then stores this information on your system. If a cookie
is used, our Website will be able to "remember" information about you
and your preferences either until you exit your current browser window
(if the cookie is temporary) or until you disable or delete the cookie.
Many users prefer to use cookies in order to help them navigate a
Website as seamlessly as possible. You should be aware that cookies
contain no more information than you volunteer, and they are not able
to "invade" your hard drive and return to the sender personal or other
information from your computer.
If you are
accessing our services through one of our online applications, our Web
server may automatically send your browser a temporary cookie, which is
used to help your browser navigate our site. The only information
contained in these temporary cookies is a direction value that lets our
software determine which page to show when you hit the back button in
your browser. This bit of information is erased when you close your
current browser window.
Third Party Cookies
XeroOne Systems uses third-party advertising companies to serve ads when you visit
our website. These companies may use information (not including your
name, address, email address, or telephone number) about your visits to
this and other websites in order to provide advertisements about goods
and services of interest to you. If you would like more information
about this practice and to know your choices about not having this
information used by these companies, click here.
Blog Comments
If you leave a comment for a blog post on
this Website, you should be aware that any personally identifiable
information you submit there can be read, collected, or used by other
users of this blog, and could be used to send you unsolicited
messages. XeroOne Systems is not responsible for the personally
identifiable information you choose to submit in this blog. You are
also responsible for using this blog in a manner consistent with your personal privacy practices.
How We Use Information We Gather
XeroOne Systems assures you that the personal information we gather from you is used only by us as explained below.
Sending you responses and updates
XeroOne Systems generally responds to any e-mail questions, requests for
product or service information, and other inquiries that we receive. We
may also retain this correspondence to improve our products, services,
and Website, and for other disclosed purposes. Frequently, we retain
contact information so that we can send individuals updates or other
important information about our services and products.
Facilitating the provision of certain included products and services
From time-to-time we may request information from customers via
surveys. Participation in these surveys is completely voluntary and the
user, therefore, has a choice whether or not to disclose this
information. Survey information will be used for purposes of monitoring
or improving the use of and satisfaction with this Website, and
improving our customer service and product offerings.
Your Ability to Opt-Out of Further Notifications
From time-to-time, we notify our subscribers of new products,
announcements, upgrades and updates. If you would like to opt-out of
being notified, please contact us at the address given at the end of
this Privacy Statement.
Our Security Procedures
We consider the protection of all personal information we receive from
our Website visitors and subscribers as critical to our corporate
mission. Please be assured that we have security measures in place to
protect against the loss, misuse, and alteration of any personal
information we receive from you. As with any transmission over the
Internet, however, there is always some element of risk involved in
sending personal information.
Changes to this Privacy Statement
XeroOne Systems reserves the right to make changes to this Privacy Statement without prior notice. If a material change is made to this Privacy Statement and/or the way
we use our customers' personal information, then we will post a notice of the nature of such change on this Privacy
Statement.
Mailing Address
XeroOne Systems
1525 Ridgeview Dr
Cheney, WA 99004
Telephone: 509.954.6199
Email: Info@XeroOne.com